The holiday season can pose many challenges for people affected by cancer. Feelings of loneliness, isolation and uncertainty can be even more challenging at a time traditionally full of joy and celebrations.
Cancer Council works across every area of cancer, supporting families and their loved ones when they need it most.
13 11 20 is the first port of call for all of Cancer Council’s Information and Support services. The line is operated by experienced healthcare professionals who are available to answer questions about cancer, offer emotional support, refer to practical support like Transport to Treatment, accommodation or financial assistance, and emotional support services like counselling, telephone support groups and other supportive care programs.
This festive period, 13 11 20 will remain open Monday – Friday 9am to 5pm, excluding public holidays. We want people in our community to know that they are still able to access support and reliable cancer information through 13 11 20 and our website.
We have over 2000 cancer information web pages offering a range of formats – written explanations, diagrams, podcasts and videos, to ensure that everyone can understand our evidence-based cancer information. We house information on over 50 different cancer types and every stage of cancer including initial diagnosis, treatment, recovery and advanced cancer – anyone can search our Resource Hub at cancercouncil.com.au/cancer-information/resources.
Our Online Community is also available for round the clock support over the festive season at cancercouncil.com.au/OC. The Online Community is a safe space for cancer patients, their carers and loved ones to speak and connect with other members of the Cancer Council Community.
At this time, we hear from people who may be worried about the impact of their cancer diagnosis on treasured celebrations, or concerned that they may experience delays in appointments, treatments and results over this period.
This festive season, Cancer Council is here for everyone affected by cancer and their families and friends. If you need to talk, call Cancer Council on 13 11 20, visit our Online Community or visit cancercouncil.com.au/get-support.